AT&T postpones Denison gripe session - - No One Gets You Closer

AT&T postpones Denison gripe session

Posted: Updated:

DENISON, Texas -- For nearly a year-and-a-half, the City of Denison has received complaints about AT&T wireless service. Several businesses have said it's hurting them, too.

Denison got involved and reached out to the Dallas-based communications giant. The company initially agreed to send representatives to a public forum to hear complaints and try to help solve problems.

But on Friday, AT&T said it would be unable to keep that date with consumers on Wednesday, September 20.

“As a result of Hurricane Harvey and Hurricane Irma, our network experts are working diligently on recovery efforts in South Texas and the Southeast," a company spokesperson said in a written statement. "For this reason, we are postponing the community meeting planned for next week in Denison."

Denison City Manager Jud Rex told KTEN News that they have already rescheduled the meeting for Saturday, October 7, during the city's Fall Fest event.

"We want to give AT&T customers an opportunity to get their questions answered," Rex said, adding that while the meeting will still take place at the Denison Community Center, 531 West Chestnut Street, the time has not yet been determined.

  • Submit a News Tip

    Do you have a news tip for KTEN?

    Begin by entering your email address in the field below or call 903-548-4010

    * denotes required fields
    We're sorry, but only one entry is allowed per person.
    Thank you for your continued interest.

    Your news tip has been submitted. If you provided contact information, we might use it to reach out to you if additional information is required.