DENISON, TX -- A recent discovery of bed bugs in a mentally disabled adult living facility has several people itching with concern, including the staff members and residents.

"It breaks my heart; I don't know what to say to them."

Heart broken and at a loss for words, every day residential care taker Stacy Sanchez is confronted with the same question she just can't answer.

"They’re just like oh, I got bit again, and another one would be like me too, and they're like why are we staying here?" said Sanchez.

She takes care of ten mentally disabled women at an adult living facility in Denison, but for the past two weeks, she says the place has been infested with bed bugs.

"They’re biting the clients, and they're biting staff," said Sanchez.

Sanchez says when she and other staff members first notified management about the issue, they took action and called in an exterminator, but since then the problem has worsened.

"The bugs are just running rampant, they're worse than they were," said Sanchez.

She says she and other caretakers at the facility have tried to contact their superiors multiple times, asking for the women to be removed from the facility during the treatment process, but nothing has been done.

"They know what's happening to them, and I wouldn't want a family member living like that, it's not fair and nobody likes to get bit," said Sanchez.

Daniel Thompson, the Executive Director of Texoma Community Center says while they were aware of the bed bug issue, his direct staff reported to him that it was not an infestation, and just a mild case of bed bugs, which was taken care of during the extermination process.

"I have to explore is this a staff issue, is this bed bug issue, or is it a combination of the two," said Thompson.

Thompson says his organizations top priority is the women, and was not aware the women were still getting bitten.

They will again send in nurses to assess them.

"If we're finding evidence that there are still bites occurring we will find a different place for these women to live," said Thompson.

Sanchez hopes management will follow through with their promise to keep these women safe.

"They are human beings and they know what's happening to them," said Sanchez.

This is not the first time the Texoma IDD Service has dealt with bed bug issues.

They say their all men’s facility was infested a few months ago, and had to be completely gutted, redone, and the men were put up in a local motel.

They say they have spent upwards of $20,000 addressing the issue.

Sanchez has since turned in her two weeks’ notice, stating it was for financial reasons, and also the infestation. Even though she cares for these women, she cannot put her family in jeopardy any longer.