(KTEN) -- Shaiha Pierce was keeping a close eye on her utility bills during last week's winter storm. She's been a customer of Griddy -- a wholesale electricity provider -- for several years now.

"I normally don't pay more than $100 a month, and I have five kids constantly running systems, like, we're non-stop here," she said.

On Friday afternoon, before the storm hit, Griddy sent an email to its customers to let them know prices were expected to skyrocket. The company actually encouraged users to find another source for their electric service.

"If the forecast and prices are too extreme for you right now, we understand if you want to switch providers. While we value you as a member, we want what is best for your wallet and family even more.

These pricing events are extremely rare. So once this storm has passed, we will be here waiting for you."

"I tried, but nobody was going to be able to start a new service until after the 22nd," Pierce said.

Pierce had no choice but to watch her bills increase by 220 percent.

"I was paying as I could, but it just wasn't stopping," she said. "From the 1st to the 22nd, $2,266.61."

Texas Gov. Greg Abbott pushed the pause button on electric bills until a relief plan goes into effect.

Across the Red River, Oklahomans worry that they'll be the next to face these energy spikes.

"The vast majority of Oklahomans-only increases will be a direct result of their usage in this most immediate billing cycle," said Kenneth Wagner, Oklahoma's Secretary of Energy and Environment.

But state officials are assuring Oklahomans that they will not see a dramatic increase in their electric bills and will be charged based on usage, not on the increased prices in fuel.

"We have two main goals: No. 1, to do everything we can to get Oklahomans financial assistance for their upcoming energy bills," said Gov. Kevin Stitt. "And No. 2, to get to the bottom of this and learn what we need to do so that this never happens again."

Many providers in the Sooner State have committed to spread the costs out over time, instead of bundling them all into one bill.

Griddy said it will fight these high energy charges alongside their customers.

Both states promise to provide relief  to consumers as these bills continue to come in.

"It's frustrating," Pierce said. "I hope whoever else this is happening to... I hope everybody gets the help they need."