Can a bigger budget shrink lines for a Texas driver's license? - KTEN.com - Texoma news, weather and sports

Can a bigger budget shrink lines for a Texas driver's license?

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The waiting area at a Texas DPS office. (KTEN) The waiting area at a Texas DPS office. (KTEN)

SHERMAN, Texas -- The horror stories told by motorists waiting in long lines at Texas Department of Public Safety offices could be coming to an end.

Texas lawmakers are giving the Department of Public Safety a $212 million boost to hire more employees. This could mean shorter lines and more available appointments.

"I do think it could help," said DPS customer Kevin Benson. "I think any business -- whether it's public safety or the private sector -- more people and more funding usually means better service and quicker results."

Despite the potential for improvements, drivers like Ivanhoe resident Kevin Paxton are waiting for something more than a promise.

"I know something needs to happen when you have to come and wait three and four hours just to get something done... it's not no good," he said.

Robert Kucyznski said he thinks adding staff is just a part of what needs to be done.

"I came by the other day before school started, and the line was out the door and around the building," he said. "This area is growing; the Denison area is growing. More people from other states are moving in, and they're going to have to have more staff and more buildings."

Since 2012, the Texas Legislature has poured more than $400 million into the Department of Public Safety to address wait times.

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