Bells Residents Ordered To Boil Water Before Consuming - KTEN.com - No One Gets You Closer

Bells Residents Ordered To Boil Water Before Consuming

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BELLS, TX -- A water alert is forcing one Grayson County town to take precautions tonight. The boil advisory was issued this morning after problems with a repair that left some people without water for hours last night.

People who live in Bells were advised on Thursday to boil water for two minutes before using for consumption.

"Our daughter did have two or three little cups of water before she got the message on the phone, so and then my wife was drinking her coffee before she got the message," says Tommy Offill. "She called the state, she called down to Austin, and they said it was a precautionary measure."

"We had a 16-inch water main that we needed to repair. We collected bacteriological samples, contacted TCEQ," says water supervisor Lorie Rankin.

Rankin says the problem related to a repair job on Denison Street started on Wednesday night. Some homes lost water for several hours.

"Our water came on at 2:45 a.m. It woke me up," says Prue Elmore. "It filled the tank on the commode and it was very loud and spewing. ...So we had water for showering and things like that, but I didn't know about the boil order until this afternoon when I was looking at Facebook."

"Any surfaces we used to prep the food, we couldn't wash our hands and touch the food, because they were afraid that there was some sort of health risk. They weren't specific as far as what the contaminant was," says Sarah Smith, who got a call about 11 a.m. at Chesters restaurant and closed for the day.

Rankin has taken some water to the Randell Lake treatment plant in Denison to be sampled, and they're hoping to get some results back by Friday afternoon.

"Until you get the bacteriological samples back. It takes 24 hours," says Rankin.

"I stopped by the store earlier today to get some bottled water, and I'm gonna go get some ice, you know some bagged ice," says Scott Caldwell.

Residents say they hope the problem is fixed soon. "It's just one of those things that you can't help, but I know everybody here in Bells hopes it would hurry up and get resolved," says Caldwell.

The water should be brought to a vigorous rolling boil and then boiled for two minutes, the advisory states. This ensures destruction of harmful bacteria or microbes that could be in there.

Subway is also closed and precautions will also be taken at Bells ISD, county Health Department sanitarian Amanda Ortez said.

The full advisory from the City of Bells states:

"Due to conditions which have occurred recently in the water system, the Texas Commission on Environmental Quality has required the system to notify all customers to boil their water prior to consumption.

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking and ice making should be boiled and cooled prior to consumption. The water should be brought to a vigorous rolling boil and then boiled for two minutes. In lieu of boiling, you may purchase bottled water or obtain from some other source. When it is no longer necessary to boil the wter, water system officials will notify you."