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ARDMORE, OK-- A Texoma organization is teaming up with a nationwide organization to help raise money for children with cancer. Officials with the Ardmore little theatre are trying to encourage children toMore >> ARDMORE, OK-- A Texoma organization is teaming up with a nationwide organization to help raise money for children with cancer. Officials with the Ardmore little theatre are trying to encourage children toMore >> MARSHALL COUNTY, OK-- Severe weather caused a road in Marshall County to collapse, now officials said more showers could put a damper on plans to repair. Kelly Shropshire says when she left her houseMore >> MARSHALL COUNTY, OK-- Severe weather caused a road in Marshall County to collapse, now officials said more showers could put a damper on plans to repair. Kelly Shropshire says when she left her houseMore >> DENISON -- A Denison man says his truck was stolen over the weekend with his dog still inside. The truck was found crashed into a pond near Highway 82 and Mayes Road on Saturday morning. So far, no arrestsMore >> DENISON -- A Denison man says his truck was stolen over the weekend with his dog still inside. The truck was found crashed into a pond near Highway 82 and Mayes Road on Saturday morning. So far, no arrestsMore >> SHERMAN, TX----- Gifts that give back. That's the main concept behind the Women's Gift Exchange. Tucked inside Kelly's Square in downtown Sherman, the shop opened in 2010, but recently expanded to a biggerMore >> SHERMAN, TX----- Gifts that give back. That's the main concept behind the Women's Gift Exchange.More >> Over the past few days, generous folks from across Texoma and across the country have opened their hearts and provided the people of Moore, OK with donations and volunteer work as they recover from theMore >> Over the past few days, generous folks from across Texoma and across the country have opened their hearts and provided the people of Moore, OK with donations and volunteer work as they recover from the devastating EF-5 tornado that killed 24 people on Monday.
However, there are numerous other communities across central Oklahoma that are also recovering from other damaging tornadoes that moved across central Oklahoma on both Sunday and Monday...More >> CALERA, OK--- A semi truck traveling northbound on Highway 75 flipped on its side this afternoon in Calera. It happened around 3 p.m. Calera police said the driver lost control of the wheel and drove acrossMore >> CALERA, OK--- A semi truck traveling northbound on Highway 75 flipped on its side this afternoon in Calera.More >> ARDMORE, OK-- With summer quickly approaching, Texoma pools will be opening their doors soon, but the Consumer Product Safety Commission has a warning for parents. Jenny Kassheimer is a mother of 4-year-oldMore >> ARDMORE, OK-- With summer quickly approaching, Texoma pools will be opening their doors soon, but the Consumer Product Safety Commission has a warning for parents. Jenny Kassheimer is a mother of 4-year-oldMore >> DURANT -- Other than a recent visit, Amber Hart has no ties to Moore, Oklahoma. Still, she says watching the destruction from this week's tornados on television compelled her to help. "I woke up andMore >> DURANT -- Other than a recent visit, Amber Hart has no ties to Moore, Oklahoma. Still, she says watching the destruction from this week's tornados on television compelled her to help. "I woke up andMore >> DENISON, TX -- Since 1990 there has been two Boys and Girls Clubs in Denison with similar goals.Graham Skipsey, the Divisional Director of Boys and Girls Clubs from Dallas, TX says, "Boys and girls clubMore >> DENISON, TX -- Since 1990 there has been two Boys and Girls Clubs in Denison with similar goals. Thursday they became one group.More >> Red Cross Needs: DiapersHand sanitizerWet wipesSoapSunscreenDeodorantWork glovesTooth brush, tooth pasteBaby formulaBottled water and or GatoradeSnack packs Donation Drop Off Locations: Carter County,More >> We're keeping a running list of places you can go across southern Oklahoma and north Texas to donate items to the relief efforts from the recent devastating central Oklahoma tornado.
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ARDMORE, OK--
Officials with the Southern Oklahoma Rural Transit System say they're reviewing their customer service procedures after receiving a number of complaints.
S.O.R.T.S riders in Ardmore are demanding answers they say when they call for service it's not friendly and sometimes they have to wait for long periods to get the service they need.
Managers at the Southern Oklahoma Rural Transit System are trying to sort out customer service issues after a number of riders filed complaints.
Sorts rider Linda Sheldon says she gets attitude from a dispatcher every time she calls for a ride.
Sheldon says she knows other riders who've had similar experiences when they called the public transportation provider.
Sheldon says when she called to report her experience to supervisors that call didn't go well either.
Managers at S.O.R.T.S say customer service is a priority and they try to resolve every complaint they get.
Managers say following the recent complaints, they've sent some dispatchers back to school hoping to improve their customer service skills.
Nathan Withers of S.O.R.T.S also told us that some of their complaints are coming because they don't have enough staff in the Ardmore area, the transit service is looking to hire services providers in Ardmore with the hope of improving service.
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